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CCTV Repairs and Upgrades

Fault-finding, repairs and upgrades for existing CCTV.

CCTV Repairs and Upgrades in London

CCTV Repairs and Upgrades for London homes and businesses

In short: We diagnose and repair faulty CCTV systems and upgrade older ones, from replacing a failed hard drive or camera to moving analogue systems to higher-resolution digital equipment. We tell you what is worth repairing and what is not.

CCTV faults are often simple to fix once someone knows where to look: a failed hard drive, a dead power supply, a damaged cable, a camera that has been knocked or a recorder that has lost its settings.

We repair and upgrade CCTV systems across London, including systems we did not install. We give you honest advice on whether to repair, extend or replace, so you do not spend money on equipment that has reached the end of its life.

What this includes

  • Fault diagnosis on cameras, cables and recorders
  • Replacement of failed parts
  • Upgrades to higher-resolution systems
  • Adding cameras or remote viewing to existing installs
CCTV Repairs and Upgrades - Smart Guard CCTV & SecurityFree survey & written quote

What’s included

What our CCTV Repairs and Upgrades service includes

1

Fault finding and repair

We trace the cause of cameras not working, black screens, missing footage and recorder faults.

2

Hard drive replacement

Replacement of failed or full hard drives, with settings checked so recording continues correctly.

3

Camera and cable repairs

Replace damaged cameras, power supplies and cabling, and repoint cameras that have moved.

4

Analogue to HD or IP upgrades

Upgrade older systems to higher-resolution cameras and recorders, reusing suitable cabling where possible.

5

Adding cameras to existing systems

Extend an existing system with extra cameras, if the recorder and cabling allow.

6

Remote viewing fixes

Restore or set up phone and tablet viewing on systems that have stopped connecting.

Who it’s for

Who we install it for

Homes

Fix a system that has stopped recording or upgrade old, poor-quality cameras.

Businesses

Restore coverage quickly and upgrade ageing systems without replacing everything.

Landlords and managers

Repair shared CCTV and bring older systems up to standard.

How it works

From first call to handover

  1. 1

    Describe the problem

    Tell us what is not working and we will advise on the next step.

  2. 2

    Diagnose

    We inspect the system and identify the cause.

  3. 3

    Quote and repair

    We explain the options and cost, then carry out the repair or upgrade.

  4. 4

    Test and handover

    We test everything and show you any changes.

What affects the cost

Every property is different, so we do not quote blind. The main factors are:

  • The nature and cause of the fault
  • Parts needed, such as hard drives, cameras or power supplies
  • Age and compatibility of existing equipment
  • Cable condition and access to the cameras
  • Whether you choose a repair, extension or full upgrade

A free survey lets us give you an accurate written quote with no obligation.

Good practice and regulations

Things worth knowing before you decide:

  • Replace hard drives that show errors before they fail completely
  • Check that your recorder date and time are correct after any repair
  • Replace default passwords and update firmware during upgrades
  • If your system is very old, upgrading may be better value than repeated repairs

Free survey & written quote

Get a free quote for CCTV Repairs and Upgrades

Tell us about your property and we will arrange a free survey and send a written, no-obligation quote.

  • ✓Free survey and quote for your property
  • ✓Homes and businesses across all London boroughs
  • ✓Tidy installation and a clear handover
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FAQs

CCTV Repairs and Upgrades: frequently asked questions

Why have my CCTV cameras stopped working?

Common causes are failed power supplies, damaged cables, a faulty recorder or hard drive, or a network problem. We diagnose the fault and explain the options.

Can you repair a system you did not install?

In most cases yes. We inspect the system and advise whether to repair, extend or replace.

My CCTV is not recording. What should I do?

Check the recorder is on and the hard drive is working, then call us. A failed hard drive is a common cause.

Can I upgrade my old analogue cameras?

Often yes. We can upgrade to higher-resolution cameras and recorders and may be able to reuse existing cabling.

Can you add more cameras?

If the recorder and cabling allow, yes. Otherwise we advise on the best way to extend the system.

Is it worth repairing an old system?

It depends on age and the fault. We give honest advice so you do not spend money on equipment that is at the end of its life.

How do I get a repair or upgrade quote?

Call 020 3589 4684 or send the form on this page.

CCTV Repairs and Upgrades across London

We provide CCTV repairs and upgrades for homes and businesses in every London borough, including Westminster, Camden, Islington, Hackney, Tower Hamlets, Southwark, Lambeth, Croydon, Ealing and Greenwich. Choose your area for local information.

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