CCTV Monitoring
Monitoring options for sites that need more than recording.
CCTV Monitoring in London
CCTV Monitoring for London homes and businesses
Recording footage shows you what happened. Monitoring is about being told when something is happening. The right level depends on your premises, your risks and your budget, from a small shop that wants phone alerts to a site that needs out-of-hours response.
We explain the options in plain English and configure your cameras, recorder and alerts to suit the approach you choose, so you are not paying for a service you do not need.
What this includes
- Review of your site risk and response needs
- Options for alarm-linked camera verification
- Clear escalation procedures to agree in advance
- Reports and review as agreed
Free survey & written quoteWhat’s included
What our CCTV Monitoring service includes
Motion and line-crossing alerts
Notifications to your phone when a camera detects people or vehicles in defined areas.
Smart detection
Where your cameras support it, person and vehicle detection reduces false alerts from animals, rain and shadows.
Out-of-hours protection
Alert zones and schedules for the times your premises are empty, such as nights and weekends.
Links to your alarm
CCTV that works alongside your intruder alarm so an alarm event can be checked on camera.
Monitoring service options
We explain how professional monitoring works and set up your system to work with the service you choose.
Review and tuning
We adjust sensitivity and zones after installation so alerts stay useful rather than noisy.
Who it’s for
Who we install it for
Shops and offices
Out-of-hours alerts for premises that are empty overnight.
Warehouses and yards
Perimeter and gate alerts for larger sites.
Homes and holiday lets
Alerts when you are away, with live view to check what triggered them.
How it works
From first call to handover
- 1
Understand your risks
We discuss what you need to know about and when.
- 2
Choose an approach
We explain the monitoring options and recommend what suits you.
- 3
Configure the system
We set up zones, schedules, alerts and any service connection.
- 4
Test and tune
We test alerts and adjust sensitivity to reduce false alarms.
What affects the cost
Every property is different, so we do not quote blind. The main factors are:
- The monitoring approach you choose, from self-monitored alerts to a professional service
- Number of cameras and alert zones
- Camera features such as smart detection
- Whether the system needs to connect to an alarm or third-party monitoring
- Any ongoing fees charged by a monitoring provider, which are separate from installation
A free survey lets us give you an accurate written quote with no obligation.
Good practice and regulations
Things worth knowing before you decide:
- Poorly set up alerts create false alarms, so zones and sensitivity matter
- If professional monitoring is used, agree clearly who is contacted and in what order
- Keep contact details for key holders up to date
- Test alerts regularly, especially after changing cameras or the network
Free survey & written quote
Get a free quote for CCTV Monitoring
Tell us about your property and we will arrange a free survey and send a written, no-obligation quote.
- ✓Free survey and quote for your property
- ✓Homes and businesses across all London boroughs
- ✓Tidy installation and a clear handover
Request a free quote
Tell us a little and we will call you back.
FAQs
CCTV Monitoring: frequently asked questions
What is CCTV monitoring?
It means footage or alerts are watched for events as they happen, rather than only reviewed afterwards. This can be you receiving alerts on your phone or a professional monitoring service.
Do I need professional monitoring?
Not always. Many homes and small businesses are well served by phone alerts. Larger or higher-risk sites may benefit from professional monitoring. We help you decide.
Will I get a lot of false alerts?
Poor set-up causes false alerts. We configure zones and sensitivity carefully and use smart detection where cameras support it.
Can monitoring work with my intruder alarm?
Often yes. Linking CCTV and alarm lets you check the cause of an alarm on camera. We advise on what is possible with your equipment.
Is there an ongoing cost?
Self-monitored alerts usually have no monthly fee. Professional monitoring services normally charge ongoing fees. We explain this before you decide.
Can you add monitoring to my existing CCTV?
Often yes, depending on your cameras and recorder. We check what you have and advise.
How do I find out which option suits me?
Call 020 3589 4684 or send the form on this page and we will talk through your premises and risks.
Related services
CCTV Monitoring across London
We provide CCTV monitoring for homes and businesses in every London borough, including Westminster, Camden, Islington, Hackney, Tower Hamlets, Southwark, Lambeth, Croydon, Ealing and Greenwich. Choose your area for local information.